Customer reviews

What homeowners say about working with Carlos.

Replacing your roof is a big decision. Here’s how homeowners describe the work, the communication, and the care Carlos brought to their projects.

Personal attention

“I’ve had the pleasure to work with Carlos not once but twice now. He’s been fantastic both times!!

He has always been considerate, very professional, and makes everything so straightforward. Carlos replaced my roof last year, because of a hail storm, and when I moved he was the FIRST PERSON I knew to call.

He truly goes the (EXTRA MILE) for his clients. If you’re looking for a roof replacement, I can’t recommend Carlos and his team ENOUGH!! Unbelievable team.”

Gloria PinionRoof replacement

Communication

“Carlos and his guys did a great job on my roof. They were always in communication with me about what was going on and what they were doing. They were super friendly and great to be around and got the job done quickly. I highly recommend them.”

Kristi GrayRoof replacement

Helpful guidance

“The young man Carlos was very nice and helpful at showing me how everything would be done the guys did a very good job on roof and painting the inside of the ceiling. I would definitely recommend him and his crew to anyone that need their roof done.”

cheryl harrisRoof replacement

Patience & care

“Working with Carlos has been an absolute pleasure. He was very patient with my thousands of questions and I feel as though he goes the extra mile when possible! The entire process was fairly priced and efficiently handled and carried through. We are life long customers!”

Jessica BennettRoof replacement

Easy to work with

“We had a wonderful experience with this company and especially Project Manager Carlos Juarez He made the process very comfortable even when our insurance company would not do there part Carlos is a great person to work with”

Rhonda WestRoof replacement

Attention to detail

“I recently worked with Carlos for roofing and deck remodeling, and I couldn't be happier with the results! The team was professional, efficient, and highly skilled. They completed the job on time and within budget, ensuring high-quality craftsmanship throughout. The attention to detail, communication, and commitment to customer satisfaction were impressive. I highly recommend Carlos for any roofing or deck projects!”

Daniel LiuRoof replacement

A trusted contact

“I had tried two other roofing companies to replace our roof in NLR- both never got back to me. Carlos met with me, texted, or called every step of the way. They even repainted the ceiling from the water damage. Beautiful job with great cleanup. Very flexible to work with my schedule. I will call Carlos again when our family has roofing needs.”

Dana VRoof replacement

Care & follow-through

“Carlos Juarez went above and beyond for me and my family during a very stressful time. He was timely, responsible, communicative, and so kind! He worked until after dark to get the job done when someone else would have left it for another day. Since doing the job, he has continued to respond if I’ve needed documentation, and he even volunteered to come meet with my insurance adjuster! I cannot say enough great things about this guy! I would hire him in a second for any job!”

Katie HendersonRoof replacement

A reassuring experience

“Carlos has to be the most professional guy I've ever worked with. This was the first roof replacement I've ever done as i am a first time homeowner and Carlos understood my concerns and helped me through all of them. The whole process was quick and stressfree thanks to him. If you're looking for a new roof or this is your first time doing something like this call and ask for Carlos. I will definitely be recommending him to everyone I know!”

Stephen O'rourkeRoof replacement

Professional communication

“I recently had Carlos replace my roof after a nasty hail storm, and I couldn't be happier with the experience. From start to finish, his service was outstanding. Carlos was professional, efficient, and communicated effectively throughout the process. The quality of their workmanship was exceptional. He went above and beyond to ensure my satisfaction, and their pricing was fair and transparent.”

Philip McconaughyRoof replacement

About these reviews

These homeowners worked with Carlos at another roofing company, before he founded Juarez Builders.

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